Bel Air, Maryland · Harford County & the Delmarva Coast

Helping small businesses get noticed.

Your next customer is on Google right now, deciding between you and the shop down the road. I make sure they pick you. I've sold everything from $30 supplement bottles to five-figure hot tubs, and marketing is the same job: getting the right buyer to notice you before they notice someone else.

Get Your Free Report Card See the Proof

The Proof

Not a pitch deck. My family's store, fixed for real.

New Wave Spas storefront on Coastal Highway, Rehoboth Beach, Delaware

New Wave Spas · Coastal Hwy, Rehoboth Beach DE · since 1990

When my family took over New Wave Spas in June 2025, the website didn't load, it redirected to a junk page. The Google profile sat at 3.7 stars, mostly unanswered. A year of steady, by-the-rules work later:

Dead domain→Full website Google's AI now cites in search results
3.7 stars, 14 reviews→4.6 stars, 59 reviews, every new one answered same day
Invisible listings→Consistent name, address, and phone everywhere
No leads tracked→Measured phone leads at $43.62 apiece, for a five-figure product

Every number verified July 2026 against live Google, the live site, and the Internet Archive. Ask me and I'll show you on my phone, live, in about a minute.

What I Do

Three ways in. Always in this order.

No contracts to sign before you know me. The report card comes first, it's free, and it's useful even if we never talk again.

Step 1

The Report Card

A one-page graded audit of how your business shows up online: your website, Google listing, reviews, and social. It names what's broken, what it's costing you, and two things you can fix yourself this week.

Free, no strings

Step 2

The Fix

The rebuild. A website that loads fast and says where you are, a complete Google profile, corrected listings, your review backlog answered, and a review system that gets happy customers to say so on Google.

One-time project, quoted up front

Step 3

The Caretaker

I keep it running so you can run the business. Weekly posts, fresh photos, review replies in your voice, and a one-page scorecard in your inbox every month so you always know where you stand.

Monthly, cancel anytime

How I Work

Small business is personal to me.

Straight answers

You'll never get jargon or a 40-page deck. You get a one-pager, a phone call, and a plain answer on what's worth paying for and what isn't. Sometimes the answer is "fix it yourself, here's how."

Reviews done right

No bought reviews, no filtering out unhappy customers, no gimmicks. One polite text to every real customer, fully inside Google's rules and federal texting rules. Reviews that survive an audit.

Skin in the game

I'm not an agency juggling forty accounts. My family runs a store; I know what a slow Tuesday feels like and what one new customer is worth. I treat your listing the way I treat ours.

About

Family business people, helping family businesses.

Jack Sweeney

Digital & marketing lead
New Wave Spas, Rehoboth Beach DE
Based in Bel Air, MD

jhsweeney1891@gmail.com

I'm Jack. I live in Bel Air, and my family owns New Wave Spas, a hot tub store that's been on Coastal Highway in Rehoboth Beach since 1990. Before that I spent years in sales and marketing, cold call to close, B2B and direct to consumer: $30 supplement bottles by the case at an e-commerce company, five-figure hot tubs on a showroom floor. Selling something yourself teaches you exactly what makes a buyer say yes, and that's what I put into marketing it.

When we took over the shop, its online presence was a mess: a dead website, a 3.7 on Google, listings that contradicted each other. Nobody was going to fix it but me. So I learned every platform's rules, rebuilt it piece by piece, and watched what happened when a good business finally got noticed. Now I do that for other local businesses, because most owners have the same problem and no time to solve it.

If your shop does good work and Google doesn't show it, that's exactly the problem I like fixing.

"He pays attention to what the customer actually needs instead of just pushing product, and he stays on top of accounts after the sale." Derek King, Managing Member, EW Warehouse

Get Started

Want to know how your business really looks online?

Send me your business name. You'll get a one-page report card back, graded honestly, with two fixes you can do yourself this week. Free, whether or not we ever work together.

Get Your Free Report Card

Or just email jhsweeney1891@gmail.com